Posted to MedZilla on 5/24/2017

Touchpoint Solutions

US-MD, Oncology Managed Market Training Manager tou013201-MZ


Oncology Managed Market Training Manager


Publicis Touchpoint Solutions is currently seeking an Oncology Managed Market Training Manager in partnership with our client, AstraZeneca.


The Oncology Managed Market Training Manager owns responsibility for executing all aspects of the training function including but not limited to planning, implementation, and delivery of classroom training, training coordination, and training certification. The Training Manager will be utilized as the subject matter expert regarding the managed market space, by overseeing and managing vendors assigned to develop training content. The Training Manager will work closely and in a collaborative manner with internal Touchpoint contacts as well as members of AstraZeneca s Oncology Training & Development team. The Trainer will work with the market Access Training Director, Access & Field Sales Forces, and various Brand teams to understand specific training needs in order to develop and implement approved training solutions.


This position is located in Gaithersburg, MD. Office candidates are expected to reside near or travel weekly to office.





         BA/BS degree required, MBA/MS/MA is preferred.

         Minimum of 3-years of pharmaceutical account management or field reimbursement management experience, or equivalent.

         Experience facilitating and/or training.

         In-depth knowledge of the managed markets customers and the changing landscape.

         Excellent oral and written skills.


Highly Preferred 

         Extensive managed markets experience.

         Knowledge of adult learning principles.

         Account management experience.

         An ability to effectively collaborate with and align key stakeholders.

         Excellent oral and written skills.

         Analytical skills.

         Project management skills.

         Effectively managing the legal and compliance elements associated with the production of training materials.


 Essential Duties/Responsibilities:

  • Oversee and manage the training vendor on the creation and build of all training materials
  • Implement a robust managed access training curricula that aligns with core competencies supporting the overall strategy
  • Deliver curricula from onboarding through advanced programs.
  • Using a blended learning approach, educate the company on managed markets environment.
  • Collaborate with brands to support managed markets account manager training for all product launches.
  • Collaborate with key cross-functional partners to ensure the training strategy and plan are aligned with the business goals, objectives and strategies.
  • Continuously assess training needs and leverage insights to inform the training strategies and curricula as needed.
  • Prepare and/or oversee training products and programs.
  • Manage a budget designated for managed markets training, and continuously assess ROI.
  • Ensure all curricula are properly maintained and approved per AZ policies and guidelines. 
  • Business travel, by air or car, is required for regular internal and external business meetings.



Key Working relationships:

         Reports to Touchpoint National Sales Director

         Collaborate with and receive ongoing coaching and direction from Client s Training Director.

         Collaborate with Touchpoint and AstraZeneca team members in support of training initiatives.

         Maintain a positive working relationship with customers and client contacts.



Publicis Touchpoint Solutions (Touchpoint) designs and implements customized, cross-channel, healthcare sales, service, and communications teams to achieve our clients goals. From in-field to inside and from promotional to clinical, our centers-of-excellence include field sales and service, live video detailing, inside credentialed sales specialists, inside sales and service, clinical health educators, and medical science liaisons. Touchpoint provides the human touch to precision cross-channel messaging delivered at the right time and through the right channels to achieve maximum impact.





If you have a proven record of success and the desire to have a positive impact in the healthcare field, we want to hear from you.  


Publicis Touchpoint Solutions is an equal opportunity employer M/F/V/D.


We appreciate your interest in our company, however; only qualified candidates will be contacted.  



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