Posted to MedZilla on 7/23/2019


Takeda Pharmaceuticals

US-IL, Training Supervisor - Brand New Center in Addison, IL SR0036455-MZ


 
 

Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism Integrity, Fairness, Honesty, and Perseverance and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine. Here, everyone matters, and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people s lives including your own.

BioLife is an industry leader in operating high quality plasmapheresis centers throughout the United States. At BioLife Plasma Services, we excel at caring. Caring for the quality of our lifesaving services, caring for the donors who help make it happen, and caring for the communities we call home. Improving Lives. Improving life for everyone.

BioLife s employment opportunities are among the best, offering competitive pay, immediate benefits, paid time off, on the job training, advancement potential AND an environment full of fast-paced fun all while working to save lives.

This position will be located at our brand new plasma facility in Addison IL which is opening in December 2019.

Primary Role

Responsible for the general supervision of the center area training program. Is able to perform all technical tasks required within the work areas. Provides assistance to management to achieve business goals.

Essential Functions

Responsibilities

  • Perform duties associated with Training (including but not limited to): (50%)
    • Maintains complete and accurate records to ensure that all personnel are competent to perform their assigned duties.
    • Reviews employee training materials to meet initial and annual certification requirements.
    • Ensures timely completion of cross-training and annual re-certification training.
    • Ensures that employees are trained and committed to meet customer service expectations.
    • Monitors center training needs and performs cross-training, re-training, SOP training, preventative action training and other training as needed.
    • Works closely with the Facility Manager, QMR and management team to communicate center/employee needs as they relate to training.
    • Fosters teamwork. Works collaboratively with staff, peers, and management to achieve business goals. Communicates continuously and resolves conflicts proactively.
    • Communicates regularly with the Center Manager to ensure compliance with training requirements and that adequate support is provided to employees in the work area.
    • Review Quality Control Records as applicable and assigned

  • Coordinates and performs new employee orientation, including company background, health and safety requirements, policies and procedures and other company expectations. Understands Affirmative Action practices and is actively involved in employment application pre-screening and interviewing process for center staff. (20%)

  • Effectively manages the production area (donor floor/customer service) motivates and encourages employees to meet their performance goals, and comply with company quality standards and procedures. (25%)

  • Maintain certification and perform required duties (including, but not limited to) the following roles: (5%)
    • Medical History (PCT)
    • Phlebotomy (SPCT, ASPCT, MPCT)
    • Sample Processing (SPT, SSPT)

Education & Experience Requirements

Essential:High School Diploma or equivalent required.

Desired: Associate or Bachelor's degree preferred.

Key Skills and Competencies

  • Living our leadership behaviors is a basic expectation for all Takeda employees. Takeda expects all employees to embody the following:

Leadership Behaviors

  • Be Positive
  • Be Accountable
  • Be Results Oriented
  • Be An Excellent Manager of Self and Others

  • Ability to read, interpret and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records.
  • Demonstrated work history of above average performance, customer service, and attendance.
  • Effective oral and written communication skills.
  • Demonstrated ability to organize and direct the work of others and resolve conflicts effectively.

Other Job Components

Complexity and Problem Solving

  • Responsible for providing exceptional customer service to donors (external) and fellow employees (internal)
  • Refers to Plasma Center Manager for guidance on complex, medium-impact or above and urgent decisions (internal)
  • Refers to management team for escalated donor/employee concerns (internal)

Internal and External Contacts

  • Reports to Plasma Center Manager (Internal)
  • Consults and coordinates directly with the center management on training concerns within the plasma center.
  • Advises and coordinates will all other center roles to effectively problem solve, ensure timely and adequate training is received, and provide an exceptional customer experience.

Other Requirements

  • Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment.
  • Attend monthly staff meetings. Actively participates in staff meetings. Encourages employee involvement in committee meetings.
  • May be responsible to support and conduct other projects as assigned by the Training Supervisor or Center Management
  • Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen).
  • Production environment requiring the ability to walk and stand for the entire work shift.
  • Requires frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee.
  • Requires frequent lifting up to 26 lbs. and occasional lifting of materials 32 lbs. 50 lbs.
  • Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance.
  • Due to potential exposure to blood borne pathogens (risk level 1), 90% of production based work tasks require pro-longed glove wear.

Notice to Employment / Recruitment Agents:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire, a wholly-owned subsidiary of Takeda s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire, a wholly-owned subsidiary of Takeda will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire, a wholly-owned subsidiary of Takeda and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Equal Employment Opportunity

Shire, a wholly-owned subsidiary of Takeda, is an Equal Opportunity Employer committed to a diverse workforce. Shire, a wholly-owned subsidiary of Takeda, will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

EEO is the Law - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

EEO is the Law Supplement - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Pay Transparency Policy - https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf

Reasonable Accommodations

Shire, a wholly-owned subsidiary of Takeda, is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.


Please visit our website at takedajobs.com

 
 


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  considered, please do so. Applications for all positions are subject to each employer's specific requirements.