Orthopaedic Institute for Children “OIC” located in the center of Downtown Los Angeles. For more than a century, OIC has provided unparalleled care for patients with musculoskeletal disorders, surgeons, nurses, researchers, administrators and volunteers committed to helping children lead healthy, active lives.
Our mission is to provide outstanding care for patients with musculoskeletal disorders and through the support of the OIC Foundation, to provide care for children regardless of ability to pay and advance care worldwide for all musculoskeletal patients through medical education and scientific research.
The alliance between OIC and UCLA includes the new Santa Monica-UCLA Medical Center and Orthopaedic Hospital, OIC Downtown campus, the Orthopaedic Medical Center on the UCLA Westwood campus, and the Orthopaedic Hospital/UCLA Residency Program, combined have the capacity to lead advancements in musculoskeletal patient care, research and worldwide.
The Hemophilia Treatment Center (HTC) Manager directs all administrative aspects of the hemophilia program, including 340B program monitoring and support of HTC 340B pharmacy program, program development, programmatic functions related to grant objectives, financial and grant management and administrative activities and work closely with Executive leadership, Chief Operating Officer, HTC Medical Director and department administrators, and Pharmacy Manager. The HTC Manager develops, establishes and executes standards of quality, productivity and performance in accordance to OIC policies and procedures and requirements of Federal, State and local regulatory agencies. The HTC Manager provides leadership to develop, direct, oversee, monitor and meet compliance initiatives and strategic goals including human resource management, performance improvement, information technology, revenue enhancement and future growth.
DUTIES AND RESPONSIBILITIES:
• Serves as the HTC Division leader to lead all programs and services- 340B pharmacy program monitoring, Administrative, Finance, Grants, Clinical programs, Business Development and all HTC related programs.
• Responsible to oversee and develop 340B (Factor Sales) program and to recruit additional patients to increase patient volumes and ensure excellent customer service.
• Oversight of 340B program requirements, in conjunction with Pharmacy department management to ensure monthly self-audits, quarterly review of program and annual re-certification requirements for program compliance are met.
• Provides overall administrative direction and coordination of revenue cycle management policies, procedures, and programs in conjunction with revenue cycle office related to 340B program.
• Analyzes practice operations and needs to determine potential enhancements or improvements to operational procedures and develop/recommend supporting overall division programs- grant, clinical, 340B program, and patient services policies and procedures.
• Develops policies and procedures for Division operations. Enforces compliance with established policies and maintains systems for managing and reporting all HTC division activities to Executive leadership and HTC Medical Director.
• Maintains close liaison and positive working relationships with departmental administrators, HTC staff and other employees interfacing and bridging programs and operations with Clinical Team for programmatic objectives and human resource management, Pharmacy Department for 340B program compliance and service delivery, Accounting/Finance for grant/sponsored program management, Business office for revenue cycle and overall financial management.
• Seeks opportunities to represent organization division on a national, regional and local level to effectively communicate and promote the HTC programs, services, and activates.
• Responsible for recruitment, orientation, supervision and timely feedback of performance for related HTC Division staff. Promotes an environment that encourages team work and open communication. Ensures staff implements and monitors patient satisfaction measures.
• Responsible to provide strong day-to-day administrative leadership and operations of Division across all programs, including staffing schedules, maintenance of physician call schedule in conjunction with Medical Director and coordination across all departments within HTC Division
• Provides supervision, support and professional development and growth for HTC Division staff and ensures competency and educational requirements are met.
• Manages the financial activities of the program, including budgeting and regular reviews of revenue and expenses across all HTC programs to meet annual budget goals.
• Directs management of Grant and sponsored program related budgets and works in conjunction with accounting/finance to ensure deadlines for program and financial reporting are met.
• Continuously works with COO, HTC Medical Director and department administrators to explore revenue generating opportunities and expansion of programmatic services related to Grants, Pharmacy, Research and collaborative programs with external or internal stakeholders.
• Effectively develops, facilitates and expands HTC programs through developing and implementing business development strategies, including marketing and design/implementation of long-term strategic plan, in conjunction with OH leadership. Responsible for expanding service delivery lines to generate increase revenue.
• Effectively build organization and staff capacity and process, through increased productivity with workforce and continuously scale up and balance personnel expenditure and ensuring quality standards and performance.
• Facilitates quality improvement and provide oversight with all OHTC Division programs- OHTC Comprehensive Clinical Team, OHTC pharmacy programs, OHTC Grants, OHTC Clinical and Research program and support quality improvement processes in improving overall operations, pursuing best practice consistent with organizational expectations.
• Develops and implements policies and procedures to ensure regulatory compliance to meet OIC standards. Ensures compliance with federal, state and county regulations and certification requirements related to oversight of HTC programs, and ensure training, guidance and staff support to ensure overall division and program compliance.
• Directs the planning and strategic formation of clinical program goals. Responsible for the administration and management of the clinical functions and programs of the division in conjunction with Medical Director.
• Responsible for performance improvement activities of the division. Develops and monitors performance indicators in all aspects of practice management, including human resources, financial, operational, clinical and business processes.
• Analyzes and review financial and productivity reports/variances and identify issues to improve and maximize revenues and decreases costs and improve overall efficiency across all programs and departments.
• Oversees business plan development for capital projects and ensure expenditures related to charges to program income are allowable, allocable and consistent and meet 2 CFR 200 requirements.
• Responsible for implementation of program integrity practices, monitoring and oversight related to Federal Grants and sponsored fiscal programs, 340B Pharmacy, third party contracts, CMS programs, and related regulatory requirements and obligations are met.
• Supports clinical research initiatives as needed and identify opportunities for HTC to raise and generate funds through various resources.
• Build HTC infrastructure through partnerships and collaborations with community partners.
• Communicates at all times in a professional and courteous manner.
• Participates in and/or negotiates contract terms and business relationships to expand clinical program and pharmacy services with third party providers including managed care and others.
• Assumes full responsibility for plans and projects designed to support the OIC mission, and vision and demonstrates commitment to promote in the community.
• Regionally accredited degree in business, healthcare administration, public health or related field required.
• Experience in clinical setting with at least 5 years of progressive work history in leading and managing a clinical service line (oncology, cardiology, etc).
• Demonstrated capability in growing and enhancing clinical programs (market share, volume, quality outcomes revenue), being responsive to patient, providers, referral sources and the market.
• Familiarity with administration of government grants and 340B programs preferred.
• Understanding of clinic operations and the clinical process. Business development and patient retention strategies. Quality assessment and improvement processes.
• Knowledge of Medi-Cal and other government programs.
Salary and Benefits:
Compensation commensurate with qualification and experience. Benefits include but not limited to: medical, dental, vision, basic life, AD&D, 401(k), paid holiday & PTO.
Hemophilia, Program Management, 304B program, pharmacy.